
Unit 9 Quality
Authored by Giang Phạm
English
University
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1.
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1 min • 1 pt
To produce a good or a service which meets customer expectations
2.
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1 min • 1 pt
The checking for quality at the end of the production process, whether it is the production of a product or service
3.
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1 min • 1 pt
The checking for quality standards throughout the production process, wether it is the production of a product or a service.
4.
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1 min • 1 pt
The continuous improvement of products and processes by focusing on quality at each stage of production.
5.
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1 min • 1 pt
Include: features, reliability, performance, durability, aesthetics, value for money and conformance to requirements.
6.
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1 min • 1 pt
About detecting defects after they happen. it involves random sampling, spot checks, inspection and testing.
7.
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1 min • 1 pt
About prevention rather than detection. it a failure happens, them it's isolated, the causes are analyzed, and there is a redesign of the process or of the parts to make sure it doesn't happen again.
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