3 UNIT : Human Factors

The elements included within a definition of Human Factors (HF) are:

• Human-Technology-Machine

• Human-Machine-Environment

• Human-Environment-Workplace

• Technology-Machine-Environment

What percentage of aviation accidents do the UK Civil Aviation Authority (CAA) atribute to human factors?

• 35%

• 55%

• 75%

• 95%

Select True or False: The application of Human Factors has Its beginnings in aviation where the concept was applied to correct issues associated with incidents and accidents not in aircraft design and aviation operations

• True

• False

Within the aviation safety environment, how may human factor risks be reduced and safety attitudes and behaviors be influenced?

• Training and embedding of safety leadership values

• Examinations and rigorous induction screening

• Continual monitoring and micro-management

• Over-regulation and under-resourcing

Which of the following correctly outlines the elements of the S-H-E-L-L model?

• Software-Human-Environment-Liveware-Liveware

• Software-Hardware-Environment-Liveware-Leadership

• Software-Hardware-Efficiency-Liveware-Liveware

• Software-Hardware-Environment-Liveware-Liveware

Which of the combinations of elements from the S-H-E-L-L model can be defined as the ability of human to adapt to the limitations of machines?

• Liveware-Hardware

• Liveware-Software

• Liveware-Environment

• Liveware-Liveware

Select true or false : Liveware-Liveware focuses on the capabilities of individuals to co-operate, work as a team, Leadership an the interaction between personality types.

• True

• False

What phrase collectively refers to the most common human performance errors related to incidents and accidents.

• The wild bunch

• The haterful eight

• The dirty dozen

• The magnificent seven

Select True or False : Individuals may experience varying tolerance to levels of stress which may not impact their work performance.

• True

• False

What may considered possible sources of workplace pressure?

• Time constraints and self imposed expectations

• Dealing with costumers and family issues

• IATA regulations

• Implementation of engagement strategies