Technology support and maintenance for information agencies

What are the main parts or components that we could find on a typical computer's motherboard ?

• Speaker, floppy disk, graphic processing unit (GPU)

• CPU Socket, RAM slots, BUS , and expansion slot

• Casing, cooling system, power supply unit ( PSU )

Choose the answers that includes a conductor of electricity

• Cooper

• Wood

• Aluminium

• Gold

• Plastic

There are different types of power supply problems that could happened to your pc, either minor or major that could cause permanent damage to your pc. Which one of the answers is the protectiin againts these problem ?

• The power coming fro your wall is rated by electrical company (TNB) to be within a certain voltage range

• If the system is idle when the power goes out probably nothing will be wrong with the system when the power comes back on

• Filtering and smoothing the power stream to eliminate dips, fluctuations and interference that can cause power to be "noisy"

PC problems can be cured by the PC doctors itself, there are different types of PC doctors and one of which is the help desk technician. What does the hybrid help desk technician does ?

• Only supports employees of the company

• Only supports the people who bought the product from the company itself

• Support both employees and the buyer who bought the product from the company

Arranged the answers according to the histories of the computing generations

• Vacuum tubes- transistor- integrated circuits- microprocessor- artificial intelligence

• Transistor- microprocessor- integrated circuits- artificial intelligence- vacuum tubes

• Artificial intelligence- microprocessor- integrated circuits- transistor- vacuum tubes

• Microprocessor- transistor- integrated circuits- vacuum tubes- artificial intelligence

What are types of memory buses

• Static bus

• Volatile bus

• Data bus

• Address bus

"It is constructed from hard-wired logic , encoded in the silicon itself, much the way that a processor is. it is designed to perform a specific function and cannot be changed." Based on this statement, which type of ROM is this ?

• EPROM

• Regular ROM

• PROM

• EEPROM

What is the role of firmware (BIOS) ?

• Designed to work in top of a particular OS

• allow the programmer to erase the microcode with electrical signal

• To speed up executable instruction fetch

• Controls computer input/output functions

Choose the disadvantages of diskmoperating system

• Not designed for used on networks

• Run on a small minium amount of memory

• All documnets and applications remain unchanged

• Has no icon-drive interface

Choose the step 3 of BOOT process

• The ROM startup program searches for and loads OS

• The OS configures the system and completes it own loading

• POST

• The user executes applications software