Product knowledge Test -Week 3_ July’23

Clinikk Insurance Number has been changed to?

• 8476878847

• 8477888847

• 8477878847

• 8477878837

Captain will get Unlimited Cancellations under Auto Dost Scheme_Bangalore?

• TRUE

• FALSE

How much amount will be refunded to Captain as Cashback under Assure 2.0 - Jaipur_Bike?

• 350

• 600

• 200

• None of the Above

Bike Lite has been lauched for ?

• Lucknow & Ahmedabad

• Hyderabad & Delhi

• Delhi & Lucknow

• Hyderabad & Lucknow

If Captains amount has been debited for Zypp Electric Vehicle reason. What will be the action?

• CCC Agent will adjust the amount.

• CCC Agent will deny for the Same

• Captain can claim the same from his Application.

• Captain needs to contact with Zypp team.

If Captain was adamant that he want his SPD to be removed then what Agent will do?

• Agent will remove the SPD Tag.

• Will raise a ticket to Tech support.

• Inform the captain that the order has been marked as Invalid.

• Inform the Captain about Long Ride/Short Ride.

Heatmap have been deactivated on 12th July’23 for all Auto & Delivery services in PAN india. What would be the disposition for the Same?

• Information provided >> Heatmap deactivated

• Information provided >> Demand Planner Explained

• Information Provided >> Orders not Assigned_Follow Heatmap

• None of the Above

If Captain will turn on On Ride Booking Option then Captain will get?

• Back to back Rides.

• He will be notified for the next Ride.

• It helps Captain to accept another order when the captain is already on live order.

• All of the above.

My Route Booking Option_ Auto, This feature will be active till?

• Upto 4 times in a Day

• 20 mins

• 2 hours

• None of the above

If Captain was not able to login his Rapido Account due to Maximum Device Limit exceeded Error then what Agent will suggest?

• Captain to logout from other Devices & login on a New Device.

• Captain to login in his earlier Device..

• Captain to logout from other 4 Devices & login in the same Device that he used before; And inform that he need to use his own Device to login.

• All of the above