Unearth the Facts- KYC Jul 25th

What is the TAT for the Free access verification?

• 24 hours

• 6 hours

• 4 hours

• 8 hours

What types of documents do we accept from foreign nationals?

Can a Marrow user upgrade his Plan B subscription with video access (Plan C)?

• Yes

• No

• Maybe

• Before upgrading, user must get permission.

If we received a ticket for a phone number change and are further proceeding, we have identified the sharing. What category will we update on Freshdesk?

• Sharing via parallel detection

• Sharing via KYC

• Sharing via Profile Updation

• Sharing via support

Do you verify the KYC of a user from Pakistan who has renewed their plan and uploaded their Pakistan National ID as a proof of Identification?

In the previous attempt the user has uploaded her Aadhaar card but in the present attempt she has uploaded her Selfie (Pretty looking) face matches in both Aadhaar and her selfie will you verify the account?

​ (a)  

• No
• Yes