Performance management

What is performance management?

• The process of appraising individual employees

• The continuous process of monitoring and improving performance

• The process of coaching and training team members

• The process of changing procedures in the organization

How does Toyota's Camry plant practice performance management?

• By filling out appraisal forms for individual employees

• By continuously adjusting how employees and team members do things

• By providing coaching and training to all employees

• By changing procedures in the plant

What is the main goal of performance management?

• To appraise individual employees' performance

• To change procedures in the organization

• To align individual performance with the organization's goals

• To monitor the overall quality and productivity needs of the plant

why are employers moving to performance management?

• To improve employee motivation

• To achieve strategic goals

• To focus on continuous feedback

• All of the above

According to W. Edwards Deming, an employee's performance is more influenced by:

• Their own motivation

• Performance appraisals

• Training, communication, and supervision

• None of the above

What is the flaw in traditional performance appraisals?

• They focus too much on employee motivation

• They do not address training and incentives

• They only occur once or twice per year

• None of the above

Which companies have a Balance Scorecard Linked System for employee performance management?

• JSPL, Moser Baer India, and Tata Motors

• Moser Baer India, Tata Motors, and Dabur India

• JSPL, Tata Motors, and Dabur India

• JSPL, Moser Baer India, and Dabur India

why have unions been hesitant to adopt a formal performance appraisal system?

• They fear it may not be objective and could be used against workers

• They prefer to rely on informal feedback and communication

• They believe it is unnecessary for managerial and nonunionized employees

• They think it is too time-consuming and costly to implement

How are workmen appraised in Tata Motors

• Based on financial performance and customer satisfaction

• Based on their level of seniority and experience

• Based on safety, quality, delivery, cost, morale, and environment

• Based on their adherence to company policies and procedures

What was the main drawback of the Annual Confidential Return (ACR) system used by the Indian government?

• It was too time-consuming and complicated for supervisors

• It lacked objectivity and was used for control and favoritism

• It did not provide any feedback to employees for improvement

• It focused only on financial performance and ignored other aspects