Trailwave Equipment

Claire has an item 10205 (Allied Gateway IMG). Can she get Wi-Fi?

• Yes

• No

Lauren has an Item 50053 (Calix GS2028E GigaSpire Blast). Can she get Wi-Fi?

• Yes

• No

Mr. Jones is on the office taking over a location that is Allied. What should you do in the service order?

• Leave Verify Device task open until he calls back to verify that the device is there.

• Close Verify Device and leave Trailwave Inside Install open

• Close Verify Device and cancel Trailwave Inside Install task

• None of the above

When verifying a device, I must create a service order first.

• True

• False

Sam says there is no “black box” at his location. What needs to happen in the service order?

• Leave Verify Device and Trailwave Inside Install open

• Leave Verify Device open and close Trailwave Inside Install

• Complete Verify Device and cancel Trailwave Inside Install

• Complete Verify Device and leave Trailwave Inside Install open