Review Dental Claim Refresher
Authored by Trainer Jayvee
Specialty
Professional Development
Used 7+ times
AI Actions
Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...
Content View
Student View
6 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Q: What intent allows you to review the dental claims and provide claim status to members without the need to call the United Heathcare Dental?
Review Prescription Claim History
Review Medical Claim History
Review Dental Claim History
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Dental Claim - These details tell the tooth and location on the tooth in which the service was performed.
Surface Detail -> Tooth Surface Code
Claim Details -> Tooth Surface Code
Service Line Detail -> Tooth Surface Code
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the main job aid that advocate should use about dental claims?
Vision Coverage
Dental Coverage - Index
Dental Benefit - Index
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Dental Claims issues that cannot be resolved within Maestro. Advocate action?
Cold Transfer to Dental Vendor.
Warm Transfer to Dental Vendor.
Warm Transfer to Telesales.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Dental Claims issues that cannot be resolved within Maestro. Advocate action?
Cold Transfer to Dental Vendor.
Warm Transfer to Dental Vendor.
Warm Transfer to Telesales.
6.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What information should you ask to locate the Dental Claim?
Provider name
Date
Type of claim service
Access all questions and much more by creating a free account
Create resources
Host any resource
Get auto-graded reports
Continue with Google
Continue with Email
Continue with Microsoft
or continue with
%20(1).png)
Apple
Others
By signing up, you agree to our Terms of Service & Privacy Policy
Already have an account?
