UCB-23 Training Quiz

If an employer returns the UCB-23 blank with an attached document that shows wages and hours the claimant had in a week, you should enter the information from the attachment.

• True

• False

Answer explanation

Since the 23 is blank, there is nothing to update.

If an employer raises an issue on the UCB-23, which queue can the task be forwarded to?

• Central Adjudication Support

• Claims Behind the Scenes Work Queue

• BOB Support Queue

When there is no account number listed and an issue needs to be entered through MIE, you should type NSW in the account number box?

• True

• False

Answer explanation

SBI should be entered when there is no account number for the employer

If an employer reports Bonus Pay on the UCB-23, under which wage category can it be entered on up23?

• Wages

• Dismissal Pay

• Vacation Pay

Answer explanation

A bonus is:

• always wages.

• may be based:

  • on length of service

  • attendance

  • productivity

  • Other eligibility requirements.

• A bonus is earned the week it is paid. 

  • The week it is paid is the week the check is dated, or the date the payment is deposited, if direct deposit is utilized.

• Profit sharing is treated as a bonus.

If the small box is checked and there is no employer listed you should enter an AD issue.

• True

• False

Answer explanation

You should follow the Not Our Employee process.

If the employer reports different wages then what the employee reported, you should update the information via UP23 and leave a HISU note.

• True

• False

What should you do if the employer puts $0 in for the amount of wages for the week?

• Contact the claimant

• Close the task

• Add whatever amount you want

If the employer indicates that they are only the Fiscal Agent, who is the employer?

• The claimant's client

• The Fiscal Agent

• The State of WI