Volza Day 2 Quiz

In order to check how many download points would be deducted while downloading shipments from a particular country, we can go to ______ tab

• Countries

• My Shipments

• My downloads

• Access log

Under the My account section what are the 3 things that a user cannot change himself and can only be changed by a CST team member once it has been verified by the admin.

• Email Phone# and company name

• Email , Balance points and Activities

• Email , Phone # number and Activities

• Phone # , Address and Activities

Under the Subscription plan tab , we also get an option to upgarde a plan with which a client can upgrade his plan himself as well?

• True

• False

Once a ticket gets created in Volza , the First call resolution (FCR time) time is 4 hours?

• True

• False

My Balance tab shows the points for Search balance, Hot products, Hot companies and Download balance as well

• True

• False

When do we archive a database

• When we upload a better database we archive the old one

• When we see that there are errors in the previous database

• When we see that the shipment records are incomplete in the previous database

• When ever we feel like archiving one we do it

Verify if the statement is correct:

Bill of entry is issued by customs in case of Imports

Shipping bill is issued in case of exports

• True

• False

Who / which body is responsible for creating and formulating policies for foreign trade

• Director general of foreign trade

• Director general for SBI

• Director general for Import and export traders association

• Director general for Import export and IEC

The details of duty drawback is maintained in ______ and is maintained by customs

• Duty Entitlement pass book

• Duty enlightened pass book

• Dark Enlisted pass book

On Workspaces can be renamed, deleted , Shared and comments can be added as well

• True

• False