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Vygo Training 2

Authored by Loandy Jourdan

Specialty

Professional Development

Used 10+ times

Vygo Training 2
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8 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How often should you check your messages and respond on VYGO?

Only when working on shift

As often as possible but mainly during my stated availabilities

Only on Weekends

Only between 7am - 7pm

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When would you try to book 1-on-1 sessions?

Never

If an answer should take more than 2 messages to resolve

As soon as a Student request it

Only for academic support

3.

OPEN ENDED QUESTION

1 min • 1 pt

How long do you think your first Vygo session should last?

Evaluate responses using AI:

OFF

4.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What should be the first step to raise VYGO technical issues?

Contact your LM

Contact Rob or Loandy

Contact VYGO Support

Delete the VYGO app

Answer explanation

For any specifc VYGO technical issues, you should first create a VYGO support ticket. Then, you should raise the issue to your Lead Mentors or the SM professional staff members.

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

When should you set yourself as Busy/Away

Never ! I'm always available

When I am not working on campus

When you know you won't be able to look at Vygo or respond in a while

Only during non-teaching periods

6.

MULTIPLE CHOICE QUESTION

30 sec • Ungraded

Have you seen the recent update posted by Rob regarding claiming for Vygo messages?

YES

NO

7.

MULTIPLE CHOICE QUESTION

30 sec • Ungraded

Do you click on complete session when you have finished a Vygo session?

YES

NO

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