Mediation and Conflict Resolution in Education.

What is mediation in the context of conflict resolution in education?

• a) A process where educators impose a solution on conflicting parties
  

• b) A negotiation technique where a neutral third party facilitates communication between conflicting parties
  

• 1. c) A method where students are penalized for engaging in conflicts

  
  

What is the primary goal of mediation in education?

• a) To determine a winner and a loser in the conflict
  

• b) To ensure all parties get exactly what they want
  

• 1. c) To reach a mutually acceptable solution and maintain positive relationships

  
  

Which of the following is a key characteristic of an effective mediator in educational settings?

• a) Taking sides with one party
  

• b) Making decisions without consulting the conflicting parties
  

• 1. c) Remaining neutral and impartial

  
  

What is the first step in the mediation process?

• a) Implementing the solution
  

• b) Identifying the conflicting parties
  

• 1. c) Setting up a mediation session and gaining consent from all parties

  
  

True or False: Mediation is only suitable for severe and escalated conflicts in educational settings.

• a) True
  

• 1. b) False