Leader as Coach

What two types of feedback did you learn today?

• Reinforcing & Redirecting

• That feedback hurts.

• Feedback is yelling at someone

• I don’t ever have to give feedback.

Feedback should?

• Make someone cry

• Help a person thrive

• Criticise someone only.

• Feedback is always negative

Can providing feedback feel more stressful than it needs to be?

• No

• Not at all

• What is Stress

• Yes the experience can be more stressful than it needs to be

What isn’t feedback?

• Ignoring their feelings or perspectives

• Helping someone

• Trying to help change a behaviour.

• Two sided conversations

In coaching it’s helpful to use a SMART goal?

• Nah

• what?

• Yes

• I am so smart, SMRT

What is a framing question?

• Something that holds a photo

• Flipping the way the question is asked

• Builders do this when building a house

• How I enter and exit a door

What does grow stand for?

• Goals, reality, options, way forward

• Goals, Rumours, options, wondering

• Goals, reality, olives, way forward

• get, real, or walk away

Which of the below are techniques of coaching

• Care for your team

• Be Open

• Challenge your team to potential

• All of the above

Question 9

Which of the below are tips for providing feedback?

• Think about the impact you want your feedback to have

• Make sure it’s helpful and constructive

• Focus on giving feedback that the person can act or improve on

• All of the above

The M in SMART stands for?

• magic

• maths

• Measurable

• McDonalds