PMP SET 1.7.Resource

1. A new testing center is going to be constructed over the next two years. The project sponsor and project manager have been identified and high-level estimates begun. It is expected that the project can be completed within budget and on schedule. The only difficulty is in acquiring the number of resources with the correct expertise to complete the work. Under these circumstances, the project manager should spend more time creating a:

• A. Risk analysis
• B. Responsibility assignment matrix
• C. Responsibility chart
• D. Resource-limited schedule

2. Team members are arguing about the location of specification limits on a control chart. The discussion is becoming heated when the project manager walks in and says, “It seems that the real problem here is that we do not have enough information about the customer's specifications. Let's..." This is an example of:

• A. smoothing
• B. problem solving
• C. compromising
• D. withdrawal

3. In which phase of the project management life-cycle is the project manager likely to do more directing?

• A. Initiating
• B. Planning.
• C. Executing.
• D. Monitoring and controlling.

4. What leadership style should you employ during the first few weeks of project kickoff?

• A. Tasking
• B. Steering
• C. Encouraging
• D. Entrusting

5. Which of the following conflict resolution techniques generate the most lasting solution?

• A. forcing
• B. problem-solving
• C. compromising
• D. withdrawal

6. In creating a project plan, how should a project manager use rewards?

• A. Use the reward system currently in place throughout the company
• B. Ignore rewards because the functional manager will take care of it
• C. Create a specific reward system for the project
• D. Ignore rewards because they are management's responsibility

7. The company has just announced that there will be a layoff in the next month, and there's a good chance it will include some of the people from your project team. The team is discussing the layoff to the exclusion of everything else. If you tell the team, "Let's calm down and get back to work, maybe our performance in the next month will help keep us from losing our jobs," which conflict resolution technique are you using?

• A. smoothing
• B. problem solving
• C. compromising
• D. withdrawal

8. Co-location can help with:

• A. building customer trust
• B. building the team
• C. decreasing project costs
• D. decreasing project time

9. Giving a team member a corner office is different than giving him health benefits because a corner office is a(n):

• A. perquisite (perks)
• B. fringe benefit
• C. reward
• D. expectancy theory

10. A project manager has just been hired and is trying to gain the cooperation of others. What is the BEST form of power for gaining cooperation under these circumstances?

• A. Expert
• B. Referent
• C. Formal
• D. Penalty