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Customer service
Quiz
•
English
•
Professional Development
•
Medium
+14
Standards-aligned
Sobrecargos HQ
Used 6+ times
FREE Resource
6 questions
Show all answers
1.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Write the name of the channel of communication a company has.
Tags
CCSS.RI.11-12.8
CCSS.RL.11-12.8
CCSS.RL.9-10.7
CCSS.RI.9-10.7
CCSS.RI.8.7
2.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Write the name of the channel of communication a company has.
Tags
CCSS.RL.11-12.8
CCSS.RI.11-12.8
CCSS.RI.9-10.7
CCSS.RL.9-10.7
CCSS.RL.8.7
3.
DROPDOWN QUESTION
1 min • 1 pt
Our team strives to improve our (a) to ensure that your inquiries are addressed promptly.
Tags
CCSS.RI.11-12.4
CCSS.RL.11-12.4
CCSS.RI.9-10.4
CCSS.RL.9-10.4
CCSS.RL.8.4
4.
DROPDOWN QUESTION
1 min • 1 pt
Your (a) is essential to help us identify areas where we can enhance our products and services.
Tags
CCSS.RI.11-12.3
CCSS.RI.11-12.5
CCSS.RI.9-10.5
CCSS.RI.9-10.3
CCSS.RI.8.5
5.
DROPDOWN QUESTION
1 min • 1 pt
I would like to file a formal (a) about the product I purchased, as it seems to be defective.
Tags
CCSS.RI.11-12.5
CCSS.RI.11-12.3
CCSS.RI.9-10.3
CCSS.RI.9-10.5
CCSS.RI.8.3
6.
MATCH QUESTION
1 min • 1 pt
Match the following
compensation
credit voucher
replacement
refund
discount
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