OPR112 - Final Test Study Tips

Chapter 9 - Maintaining Financial Records... | Open-ended: Answer in your own words. What is the

difference between bi-weekly and semi-monthly pay?

Answer explanation

Bi-weekly is every other week; in other words, every two weeks. Semi-monthly is twice monthly. The first results in 26 pays per year, the second, in 24 pays per year.

An employee earns $35,000 on a semi-monthly basis. What is his gross pay each time?

• 1458.33

• 2916.67

• 1346.15

Answer explanation

Semi-monthly means twice per month, which means 24 pays per year. Divide the annual salary by 24.

Fill in the blank: Net pay is pay (a)   deductions.

Answer explanation

Take the employee we used before, who was paid semi-monthly. Their gross pay was $1,458.33 per pay, and that is before deductions.

An employee's gross pay cheque is $1,458.33. Assuming their total deductions (tax, CPP, EI)

amount to $375, what is their net pay?

• 1,833.33

• 1,083.33

• 1,000

Answer explanation

Subtract the employee's deductions ($375) from their gross pay ($1,458.33) to get their net pay of $1,083.33.

To arrive at total deductions--Federal & Provincial taxes, EI, CPP--you need to ​ (a)   the deductions.

• add
• subtract
• multiply
• divide

Answer explanation

Deductions must be added together to get their total, then subtracted from gross pay.

Open-ended (example of a short answer question): your employer asked you to handle their physical mail and email while they're at a convention. Assuming you and your employer have worked out something in advance: 1. How would you handle something urgent? 2. What would you do if you could not handle something?

Answer explanation

How you answered this question would have depended on how you and your hypothetical employer have worked out systems between one another.

Assume you started working at a provincial or federal utility company (e.g., Consumer's Gas, HydroOne, etc.) You discover that several managers are using their own ad hoc systems to file. Which of the following filing systems would you put in place? Be prepared to talk about why.

• Subject

• Alphabetic

• Numeric

• Geographic

Answer explanation

Geographic would work best, as utilities, real estate companies, real estate firms, etc. work by area and addresses (physical locations). So you're a new employee and you have recommendations. How would you make those known; what's your approach?

Open-ended: You work in a clinic that has multicultural staff and clients. You sometimes have difficulty in understanding people, so you do things like respond verbally or in email and they backfire; they were misunderstood. How would you go about not being potentially fired, and making things better for everyone?

Answer explanation

While fellow staff members may be more easily dealt with, yes, your job could be on the line. I think there multiple possible answers to a question like this. Some may involve education, but some could be a lot more quickly accomplished (e.g., asking a person to repeat themselves, which is a communication issue).

Open-ended (consider using your blank file indexing form). Alphabetize the following list, then identify
the correct indexing units (beginning with the Key Unit): John Birney Jr. , The 6th Sense,

Jason & John, A-B-C Incorporated, Edwin J. Hawkins, King Charles II

Answer explanation

There's a difference between alphabetizing and assigning the correct Units in indexing. I'll show you my solution...

Open-ended: Your boss has told you you're free to open all of their mail, physical or email. An envelope
comes in marked "Confidential". How would you handle this?

Answer explanation

Generally speaking (even specifically, from experience), we do not open any mail marked "Personal", "Confidential", or periodically "Eyes Only".