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CEB LCM

Authored by Rowena Pedro

Specialty

Professional Development

CEB LCM
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5 questions

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1.

MULTIPLE CHOICE QUESTION

5 sec • 1 pt

The following are four phases of CEB except:

Solve

Commit

Understand

Engage

Impress

2.

MULTIPLE CHOICE QUESTION

5 sec • 1 pt

These are 5 Categories that regroup our CEB Skills in our Lead Coaching Model EXCEPT

Advanced

Difficult

Basic

Core

Intermediate

3.

MULTIPLE CHOICE QUESTION

5 sec • 1 pt

Investigate and Check All Applicable Resources is under which phase of CEB?

Solve

Commit

Understand

Engage

Impress

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What's the main purpose of our Lead Coaching model?

it redefines CEB in a nicer way

it helps me define which skill I should coach first to define effective coaching action plans

it helps my tms decide what to do in a call whenever they feel like it

it simplifies how our team members engage with customers

5.

MULTIPLE CHOICE QUESTION

5 sec • 1 pt


"Willingness to Help", in which Lead Coaching category does it belong to?

Core

Critical

Basic

Intermediate

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