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Front Office Exam - Magway

Authored by Moe Myint

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Front Office Exam - Magway
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36 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A telephone operator who manages the switchboard and coordinates wake-up calls.

True

False

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Reservation systems may issue a reservation confirmation, cancellation number.

True

False

3.

FILL IN THE BLANK QUESTION

1 min • 1 pt

Always display or count cash in public ----------------.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Not clean as your work pick up any trask in your work area.

True

False

5.

FILL IN THE BLANK QUESTION

1 min • 1 pt

Guest who come in hotel without reservation is ---------------- guest.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which folio that contains the accounts of more than one guest.

Guest folio

Non guest folio

Master folio

Employee folio

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In large hotel reservation manager will take care of reservation & telephone operator.

True

False

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