You are about to start the maintenance on an HVAC-R system in SWFL. As you inspect the components, you notice some visible damage on the condenser coil fins. What should you do next? Choose the best option.
Maintenance Scenario Assessment

Quiz
•
Other
•
9th - 12th Grade
•
Medium
CHRISTOPHER SUGG
Used 5+ times
FREE Resource
20 questions
Show all answers
1.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Ignore the damage and proceed with maintenance.
Document the damage and inform the customer after maintenance is complete.
Use a soft brush to gently clean the damaged fins during maintenance.
Replace the damaged condenser coil fins during maintenance.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
During start-up procedures, you find that the system is producing unusual vibrations and loud noises. What action should you take? Choose the best option.
Proceed with maintenance as usual.
Ignore the noises and vibrations, as they are common.
Diagnose the source of the noises and vibrations and take appropriate action.
Complete the maintenance quickly and leave the site.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
While cleaning the condenser coil, you notice that some vegetation has grown around the outdoor unit. What impact can this vegetation have on the system's performance? Choose the best option.
Vegetation has no impact on the system's performance.
Vegetation can help improve the system's energy efficiency.
Vegetation can restrict airflow and reduce system performance.
Vegetation helps protect the system from external elements.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
As you perform start-up procedures, you notice that the system is not cooling or heating properly. What should be your next step? Choose the best option.
Continue with maintenance and ignore the performance issue.
Document the issue and inform the customer after maintenance.
Transition from maintenance to a service call to diagnose and address the problem.
Adjust the thermostat settings to compensate for the performance issue.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
While inspecting the electrical connections, you find that some wires are loose and not properly secured. What action should you take? Choose the best option.
Ignore the loose wires, as they have no impact on the system.
Tighten the wires quickly during maintenance.
Document the loose wires and inform the customer later.
Secure and tighten the wires following proper procedures during maintenance.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
During the operation check, you notice that the return air temperature is significantly higher than the supply air temperature. What could be a possible reason for this temperature difference?
The temperature difference is normal and doesn't require any action.
The supply air temperature sensor is faulty.
The return air ducts are improperly sealed or insulated.
The system is functioning correctly, and no action is needed.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
As you clean the evaporator coil, you notice that it is covered in mold and biological growth. What action should you take? Choose the best option.
Ignore the mold and continue with maintenance.
Wipe off the mold without using any cleaning solution.
Use a specialized coil cleaning solution designed for evaporator coils to remove the mold.
Advise the customer to replace the entire HVAC-R system due to mold growth.
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