Reception The HIS
Authored by gung putra
Specialty
Professional Development
Used 2+ times
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12 questions
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1.
OPEN ENDED QUESTION
5 mins • 10 pts
What is Reception and can you explain task and duties of receptionist ?
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Answer explanation
2.
MULTIPLE CHOICE QUESTION
10 sec • 2 pts
The machine that used for creating room key at hotels called
ETFPOS
Marker
Card Encoder
EDC
3.
MULTIPLE CHOICE QUESTION
10 sec • 2 pts
Prepare reception area for service involve some aspect, except
Reception diary
Proper grooming
Handover
Scheduling
4.
MULTIPLE CHOICE QUESTION
10 sec • 2 pts
List that provides data for guest arrival today and other personal data in hotels enterprise called
Expected arrival list
Guest in house list
Departure guest list
Daily summary reconciliation
5.
OPEN ENDED QUESTION
5 mins • 15 pts
When receptionist allocate the room with special request what need to assure, please mention and describe
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6.
OPEN ENDED QUESTION
5 mins • 15 pts
Where to distributes document of expected arrival list and please give the example of each function
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7.
FILL IN THE BLANKS QUESTION
45 sec • 2 pts
Perform check in functions is receptionist can perform handling check in guest in (a) manners and based on the standards
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