Chapter 1 Practice Questions

Janelle is helping create a strategic plan for her organization. What should she anticipate will be stable--that is, change little, if at all--over time?

• competitors

• suppliers

• economic growth

• importance of planning

What does Doug, an IS manager, consult when he needs to identify competencies for his organization to invest in?

• 
  information system strategic plan

• high-demand certifications list

• procedural manuals

• enterprise information system

An IS manager is focusing on the people component of Leavitt's Diamond when he or she _____.

• delegates the responsibility for creating new procedures

• ensures that the IS help desk is available during work hours

• selects new IS software and service providers

• clarifies the changes in employee roles related to a new IS

Autumn develops a strategic plan that will allow her organization to take advantage of opportunities and trends by _____.

• staying focused on costs

• being proactive

• reacting passively

• remaining in state of flux

In a manufacturing organization, the supply chain is a key value chain whose primary activities include all of the following EXCEPT:

• inbound logistics.

• finance and accounting.

• marketing and sales.

• customer service.

An information system is a combination of hardware and software components, along with data, processes, and people, that function _________ to complete a task.

• collaboratively

• independently

• separately

• adequately

  
  

Leaders of the business functions most affected by a new information system have a key responsibility to ensure that _______________.

• only the most current and most advanced technology is employed

• the people, processes, and human structure components are fully addressed

  
  

• competitors cannot use a similar information system to gain a competitive advantage

• resources are deployed only against enterprise and interorganizational information systems

_______________ is a model used to introduce new systems into the workplace in a manner that lowers stress, encourages teamwork, and increases the probability of a successful implementation.

• Strategic planning

• Value chain

• Leavitt's Diamond

• Strategic competitive advantage

A strategic plan must consider which of the following factors?

• Constant nature of competitors in the marketplace

• Popular trends in management techniques

• Steady cost of raw materials and labor

• Customers' likes and dislikes

Which of the following are the elements of the Five-Component Model?

• People, Structure, Data, Software, Hardware

• People, Process, Data, Software, Hardware

• Infrastructure, Data, People, Processes, Structure

• Infrastructure, People, Data, Processes, Software