CBAP - Elicitation and Collaboration

What are the inputs to the manage stakeholder collaboration task?

• Stakeholder engagement approach and business analysis performance assessment

• Stakeholder engagement approach and business analysis approach

• Business analysis approach and business analysis performance assessment

• Stakeholder engagement approach and information management approach

Answer explanation

These are the stated inputs to the manage stakeholder collaboration task. BABOK Figure 4.5.1

Jodi is working on an IT Digital Innovation change initiative which will replace the current Manual process of data entry. Jodi has been working with the development team to experiment with different data entry approaches to understand the advantages and disadvantages of the various approaches. She will then hold a workshop to share those results with a select group of business stakeholders to get their input on the best approach to use for the solution. Which task Jodi is performing?

• Define design options

• Conduct Elicitation

• Prepare for Elicitation

• Assess Risk

Answer explanation

Jodi is conducting elicitation through experimentation with the development team and a workshop session with the business stakeholders. BABOK 4.2.2.

John Stella has conducted a number of elicitation sessions with a group of stakeholders from the Vehicle Insurance department for their requirements as part of a new project. How will John Stella determine when requirements elicitation from that business group is complete?

• When Business Analyst have validated that all items defined in the scope of elicitation are completed.

• When no one raises any questions

• When all requirements are submitted by Stakeholders

• No response received from Stakeholder. That means stakeholders happy with the requirements

Answer explanation

Defining scope of elicitation allows the Business Analyst to identify when the elicitation activity is complete. BABOK 4.1.4.1

You are mentoring a new business analyst in the communications arena. They are preparing for their role as facilitator for a workshop that will review requirements elicited to date for purposes of confirmation from source stakeholders. They are using the BABOK as reference for their prep. They come to you asking about "business analysis information" since the BABOK says they need it as an input but they have no idea as to what it includes. How you do explain the term to them?

• Instead of giving them the answer, you try to help them be more resourceful by advising them to check the glossary and get back to you with any further questions.

• You explain to them that "business analysis information" means all of the stated requirements documented to date from that group of stakeholders for review at the workshop.

• You explain to them that "business analysis information" means all of the stated requirements documented to date from that group of stakeholders along with their stated and documented concerns for review at the workshop.

• You tell them that "business analysis information" is a "catch-all" phrase that basically means any kind of information at any level of detail that is used as an input for or output of business analysis work.

Answer explanation

This is the exact definition of business analysis information. BABOK 4.4.3

Which of the following statements is NOT true regarding collaboration?

• None

• Collaboration involves regular, frequent, and bi-directional communication.

• Collaboration promotes a shared effort to resolve problems

• Collaboration involves communication on an "as needed" basis.

Answer explanation

This is not a stated descriptor of the collaboration element. BABOK 4.5.4.3

You have been working on your project for 6 months and have just finished eliciting all of the requirements. A review is scheduled in 2 weeks to ensure you have a solid understanding of your stakeholders' requirements before they are baselined. What do you have at this point as an input into the review?

• Specified and modeled requirements

• Stakeholder concerns

• Confirmed elicitation results

• Unconfirmed elicitation results

Answer explanation

At the end of elicitation activities, the BA has unconfirmed elicitation results. BABOK 4.2.8

There are five types of elicitation and collaboration tasks that business analysts must complete as part of their role and responsibilities. Which one of the following is NOT a task that the business analyst may complete as part of their roles and responsibilities in this knowledge area?

• Conduct elicitation

• Prepare for elicitation

• Engage stakeholders

• Communicate business analysis information

Answer explanation

This is a not stated task for the elicitation and collaboration knowledge area. Tasks include: prepare for elicitation, conduct elicitation, confirm elicitation results, communicate business analysis information, and manage stakeholder collaboration. BABOK Figure 4.0.1

Pauli, a business analyst, has been working on a project to develop a foot-bridge across a major avenue in one of the busiest roadway junctions in Sydney, Australia. Pauli is in the initial phase of the project and is planning how to collect requirements from identified stakeholders. Kelly, the Project Manager is checking in with Pauli to see if everything is on track or if she is facing any challenges or road blocks. At this stage of the project, how can a Kelly best help Preeti move forward in her work?

• The Project Manager should work with the Sponsor to determine if all relevant stakeholders have been identified before elicitation begins

• The Project Manager should allocate the funds needed to conduct the business analysis activities properly.

• The Project Manager should ensure that appropriate stakeholders and other physical resources are available for the elicitation session

• The Project Manager should identify the risks involved in the requirement elicitation activity and create a mitigation and contingency plan.

Answer explanation

The Project Manager ensures that the appropriate people and resources are available to conduct the elicitation. BABOK 4.1.7

Which stakeholders participate in confirming elicitation results?

• Business Analyst

• Stakeholders who have participated in elicitation tasks

• Project Manager

• Stakeholders with enough authority to approve requirements

Answer explanation

Of the four responses, this is the best choice as they could be considered "domain subject matter experts." BABOK 4.3.7

In order to conduct elicitation, what guidelines and tools will you need?

• Business analysis approach, existing business analysis Information, stakeholder engagement approach, and supporting materials

• Business analysis approach, elicitation activity plan, stakeholder engagement approach, and supporting materials

• Elicitation activity plan, existing business analysis information, stakeholder engagement approach, and supporting materials

• Business analysis approach, existing business analysis information, stakeholder engagement approach, and the elicitation activity plan

Answer explanation

This is the correct list of guidelines and tools for the task "conduct elicitation." BABOK Figure 4.2.1