WD Business Email

In the _________ of your email if where you should introduce yourself

• Subject Line

• Heading

• Body

• Salutation

"Dear Mr. Ahmed" is an example of a ..................

• greeting

• introduction

• closing

• signature

_____ is a term used when it is not defined if a female is married or not.

• Miss

• Mr.

• Madam

• Ms.

What is the correct order of a business email?

• 1. greeting

  2. introduction

  3. main content

  4. pre-closing

  5. closing

  6. signature

• 1. opening

  2. introduction

  3. main content

  4. pre-closing

  5. closing

  6. signature

• 1. introduction

  2. 1st content

  3. 2nd content

  4. pre-closing

  5. closing

  6. signature

• 1. greeting

  2. introduction

  3. main content

  4. question

  5. thank you

  6. good-bye

in a formal email for closing, you should be:

• Professional.

• Friendly.

• It does not care.

It is always important to have a subject line in an email

• True.

• False.

It is always important to have a subject line in an email

• True.

• False.

What should be included in the subject line

• name and date

• just name

• nothing

• what the email's about

Typing email in ALL CAPS is the same as .........​ ​

• messaging
• shouting
• browsing
• making a point

Having multiple topics in one email is acceptable business practice

• True

• False