Which of the following should NOT be brought to an interview?

• Cell Phone
• A pen
• Copies of your resume
• Briefcase

Active listeners do all of the following EXCEPT:

• focus their attention on the speaker and the topic
• set aside their own feelings and prejudices
• paraphrase the speaker's feelings accurately
• pay attention to the speaker's body language and facial expressions
• talk when the speaker is talking

Your team is having a ‘planning day’. Everyone is bringing various items of food for lunch and you have offered to bring bread and rolls into which the fillings can go. However, when you wake up in the morning, you feel quite ill and are unable to go in. Do you:

• Phone your boss and tell her you’re sick
• Not phone in – you can see your boss tomorrow
• Phone your boss and explain, asking her to bring in the rolls instead

Positive communication is important in the workplace because:

• it creates a professional, mutually respectful atmosphere between employees and superiors.
• it increases confidence and morale.
• it fosters strong business relationships and customer service, thereby increasing business.
• All of the above

What are Work Ethics?

• The skills required to evaluate and use information to make decisions or reach conclusions
• The ability to work without constant supervision and solve problems independently
• a belief in the moral benefit and importance of work and its inherent ability to strengthen character
• To be focused on an objective

If everyone I worked with was more like me, it would be easier to get things done. This is lacking of __________ skills.

• Leadership
• Teamwork
• Time Management
• Work Ethics

Your boss has just arrived on the job and is upset that the work is not completed. He states that a team of three men should have been able to complete the work in two days. He wants to know why it has taken three days. The foreman explains that one of the technicians decided that he would just do the functions that he was best at and then did not fully participate in the rest of the work. What workplace behavior did the boss expect?

• Teamwork
• Cultural difference
• Tolerance
• Loyalty

What does professionalism mean?

• The skills required to evaluate and use information to make decisions or reach conclusions
• The ability to work without constant supervision and solve problems independently
• To be focused on an objective
• The way you approach your work with integrity and a professional manner

Which of these things should you bring to an interview?

• Copies of your resume
• A list of references
• Neither a or b
• Both a and b

What are critical thinking skills?

• The skills required to evaluate and use information to make decisions or reach conclusions
• An understanding of how computers work and what they are used for
• The ability to work without constant supervision and solve problems independently
• To be focused on an objective