Do sellers' prices have to be registered in MKTP with or without VAT? How is it displayed on the website, with or without VAT?

The prices are registered in the platform without VAT, and on the website they are displayed with VAT (in case of VAT paying sellers)

The prices are registered in the platform with VAT included, so that they are displayed correctly on the website

The prices are loaded as they are received from the seller, it being the responsibility of the seller to include VAT in the price

Both loading and displaying prices are without VAT

What payment methods are available to customers who purchase products from BAU sellers with integrated courier?

Online card/ Cash on Delivery/ Payment order/eCredit

Choose the three correct statements

1. eMAG is the most valuable Romanian brand; 2. eMAG Marketplace has coverage in 3 markets in SE Europe (RO, HU, BG); 3. eMAG registers over 120 million monthly visits

1. One out of three searches starts with eMAG; 2. The eMAG application has over 6.7 million installations; 3. The eMAG website is present in Romania, the Czech Republic and Poland

1. We offer Marketpace sellers 2 business models of their choice; 2. The creation of each account requires an opening fee of 100 EURl 3. We offer Marketplace sellers free listing of products;

1. eMAG is the most valuable Romanian brand; 2. The eMAG website is present in Romania, Poland and Greece; 3. eMAG registers over 120 million monthly visits

What do we mean by the BAU business model?

Business as usual /Door to Door - the seller is responsible for storage, order processing, packaging and shipping the products to the final customer

Business as usual /Door to Door - the seller is responsible for listing products, updating stocks and returns

Business as usual /Door to Door - The seller delegates operational responsibilities to eMAG

Business as usual /Door to Door - The seller brings the goods to the eMAG warehouse

What fees does an integrated seller on the BAU model (FBS) have?

Sales commission, listing fees, translation fees

Sales commission, assigned account manager fee

What are the costs we charge for a seller who comes in the FBE model?

Sales commission, per product, depending on the category/ Storage fee/ FBE fee per product

Sales commission per product depending on the category

Sales commission per product depending on the category/ Storage fee/ FBE fee per product/ Annual account administration fee

Reception fee/Sales commission per product depending on category/Storage fee/FBE fee per product/Annual account administration fee

How does the seller receive the amounts related to the orders received through the eMAG Marketplace platform and completed?

eMAG collects the amounts in a collection account, after which it transfers them to the seller in bimonthly payments, retaining the commission

Directly from the customer, by card payment

What are the documents required to create a seller account?

Registration certificate , articles of incorporation, administrator ID, VAT registered certificate or VIES query, company IBAN account statement, contact details, TIN for secondary tax entities in the EU, VAT number if registered in other countries in the union)

Registration certificate, OSS certificate, identity card

What are the critical points to reach in the interactions with the sellers (followed also in the evaluations)?

Identification of the decision-maker, Presentation of the business opportunity, Investigation, handling objections, positive answers, closing the deal, summarizing steps, registration + update in CRM

Obtaining the documents for creating the account, obtaining the list of products, selling Ads

The only relevant thing is the activation of the account

The friendly tone, the orientation towards solutions, following the communication script

What product listing methods can be used for international sellers

Manual, Excel, Feed, API, offer association by EAN code

Excel, Feed, API, offer association by EAN code

What details are required to list the products

Product name, Brand, EAN, Photo URLs, Description, Price without VAT, Stock

Product name, Brand, Photo URLs, Description, Price without VAT, Stock

Product name, EAN, Description, Price without VAT, Stock

Product name, Brand, Photo URLs, Price without VAT,

How is the family of sellers created?

Impersonated as a seller -> "My account" -> "Crossborder management" - generate code from the destination platform, save on the above platform

From the "Permissions" tab, we assign the role of the seller to HU and BG

Adding a specific IP to "technical details"

As super admin, I generate an attachment from "legal documents"

What is the purpose of creating the seller family?

Activates cross-border functions between platforms (export of offers, price and stock synchronization, beta orders) + integrated retrieval in SD + condition for automatic sending for translation in BG / HU

The association of several companies depending on the division

The association of companies that have the same representative

What is the purpose of the "Export offers" check box in the "Cross-border management" tab?

If enabled, it automatically publishes offers in BG/HU once the products are translated, and it will be a condition for automatic sending to the translated

Automatically sends translated products in BG/HU

If it is activated, it automatically publishes the offers in BG/HU once the products are translated

What specific document must be requested from sellers to list in "Grocery"?

ANSVSA certificate (sanitary-veterinary)

What additional documents compared to general HR are required for Brand Protection checks?

Declaration of conformity, supplier invoice, company registered >1 year, identification data of at least 3 products

Additional documents are only required for luxury brands

ANAF declarations, account statement, proof of orders in the last year

Invoices from each supplier along the entire procurement chain

How do you positively influence the generation of GMV in M1?

Activating the seller as early as possible in the month

Activation of the complete portfolio, with priority on top categories

Personalized promotion plan through Campaigns, Ads, Genius

What are the main discount campaigns

Crazy Days, Price Revolution, Offer of the Week

Offer of the day, Offer of the week

How to load the campaign file for Crazy Days?

Specifying the sale price in the campaign (reduced)

No changes after you download it

With price set below the minimum threshold

With the lowest price in the last 30 days

What is specific to voucher campaigns

They have certain eligible categories, the discount voucher is applied in the shopping cart, the reduction does not influence lowest price 30 post campaign

It lends itself to any category

Vouchers are applied to a subsequent order

Where are the Ads products promoted?

In the product page, listing and search

On what indicators is the score based on which the selection and display of the products promoted through eMAG Ads is made?

The bid price per click and the relevance of the product

Reviews, Handling time, return fee

The health of the seller's account and the bid price per click

Price per click bid, handling time, return fee

What are the top recommendations for setting up Ads campaigns?

Start with the top potential products, in separate campaigns, with a gradual increase in bid value + performance monitoring

Start with the products with the lowest performance/lowest potential

It is important to bid as high as possible from the beginning

All products must be placed in a campaign to increase visibility

In which tab of MKTP can you check if the seller has completed the questionnaire for SD?

Scoring seller - Questionnaires

What check do you have to do when you create a new lead in CRM?

In MKTP if there is an account and in CRM if the lead already exists (search with * by CUI, company name and email address - avoid duplication)

If it has VAT from the European Union

No additional checks are required

How to correctly track emails sent from Outlook in CRM?

With regards to "Lead"/"Opportunity"

What do you do if when saving a lead, a message appears that it is duplicating an existing lead

Check what is being duplicated and if another colleague is actively working there (activity in the last 6 months). Verification rules are applied to decide who keeps the lead, and the one with incomplete/incorrect information must be deleted

You give up the lead, you will definitely find another one

Check with the seller if he is in discussions with another colleague

In what status should a seller be put in CRM that we activate green in the platform

Opportunity - Status White + Close as Won

What we do in CRM with a contacted lead only has products not allowed on eMAG

-> Discqualify + reason "Ineligible - categories not allowed"

We keep trying until something is allowed

We move it to "Rescheduled" status

What are the very useful functions in CRM organization?

Planning activities from the timeline and filtering them in "Sales accelerator" + views with filters on what is in focus

What is the purpose of collecting and verifying this information when creating the seller's account: legal name, main address, CIF / NIP / TIN, VAT no, Trade Register No (BRN or J on RO), company IBAN, IBAN account holder, other CIF / NIP / TIN in the EU, + if they are EU permanent establishments, other VAT registrations in the EU?

Tax due diligence as a platform operator to comply with the European DAC7 directive

It is important to know as many details as possible about sellers

If they have other offices in the EU, it represents an increased sales potential

Test Your Knowledge_Hunting_Domestic_New_EN

Authored by Ioana Göz

Other

Professional Development

Used 1+ times

Test Your Knowledge_Hunting_Domestic_New_EN

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49 questions

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MULTIPLE CHOICE QUESTION

3 mins • 1 pt

Which applications must be used, in the daily routine, within the Hunting project?

eMAG Marketplace platform, CRM, Outlook, Phone System, Teams, Confluence, Sharedrive "Sales Support"

eMAG Marketplace platform, CRM, Worktool

eMAG Marketplace platform, CRM, QlikView, Optivoice, Teams, Silverback

eMAG Marketplace platform, Outlook, Optivoice, Teams, RocketReach, Silverback

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

Who receives the login details after the seller accounts are created?

Hunter

Team Leader

The seller, by email

Both hunter and seller

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

In which tab of the Marketplace platform does the seller enter to sign the TC& annexes?

Dashboard

My account -> Legal documents

Logistics

Cross-border management

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

The "green" status of an account is set

When all the activation conditions are met, and the seller has at least one active product in the platform -> recommended as soon as possible and with as many products as possible

When the seller receives payU approval

When the seller starts listing products

When the seller feels ready

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

"Green" activation of the seller means:

The seller registered the first order

The seller has the 3P billing service active

The seller has Genius active

The seller's products, with approved documentation and active offer, are displayed on the site for sale

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

When the integration of a "White" account is irremediably blocked (for example, PayU rejection, or the seller's firm refusal, after dealing with objections), we set the account's status:

Blue

Black

Grey

Red

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

The "yellow" status in MKTP of an account is set:

Manually, when the products are inactive for a specified period of time

Manually, so that all products/offers of a seller are deactivated from EOS

Automatically, if an active seller has no active products/offers on the site

Automatically, if an active seller has no registered orders in the last 30 days

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Test Your Knowledge_Hunting_Domestic_New_EN

Which applications must be used, in the daily routine, within the Hunting project?

Who receives the login details after the seller accounts are created?

In which tab of the Marketplace platform does the seller enter to sign the TC& annexes?

The "green" status of an account is set

"Green" activation of the seller means:

When the integration of a "White" account is irremediably blocked (for example, PayU rejection, or the seller's firm refusal, after dealing with objections), we set the account's status:

The "yellow" status in MKTP of an account is set:

Do sellers' prices have to be registered in MKTP with or without VAT? How is it displayed on the website, with or without VAT?

What payment methods are available to customers who purchase products from BAU sellers with integrated courier?

Which legal entity's data is on the final invoice that reaches the customer with the product?

Access all questions and much more by creating a free account

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