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Answer explanation

In your opinion: Is General Manager important position in Hotel nowadays?

• Yes

• No

In your opinion: Do you think that between attitude or competency, which is hold greater importance when it comes to the role of a General manager?

• Attitude

• Competency

• Balance Both

• No Idea

What are the key responsibilities of General Manager?

(Multiple correct answers - เลือกคำตอบได้มากกว่า 1 คำตอบ)

• Managing Staff

• Operation Management

• Personal Relationship via Social Media

• Guest Satisfaction

In your opinion, what guest's satisfaction are related to?

(Multiple correct answers - เลือกคำตอบได้มากกว่า 1 คำตอบ)

• Hotel Reputaion

• Best Service charge

• Team Salary

• Customer Journey

What are key differences between Chain hotel VS Individual Hotel?
(Multiple correct answers - เลือกคำตอบได้มากกว่า 1 คำตอบ)

• Marketing & Distribution

• Loyalty program

• Staff Service

• Operating cost

Which country witnessed COVID-19 surpassing one billion cases in a single day,

marking the highest statistics since its global outbreak?

• India

• England

• America

• China

Which department is most closely related to this signage?

• Food & Beverage

• Front office

• General Manager

• All Correct

Do you know "Novotel" hotel belongs to which hotel chain?

• Hilton

• Accor Group

• Inter Continental Hotels Group

• Marriott