Third Party or Vendor Reviews can be seen in ACMP

• True

• False

How can you filter the dashboard?

• Queue Name

• User Name

• You cannot filter the dashboard

• Use Google to search for instructions

What color indicates a turn-around-time has expired?

• Chartreuse

• Amber

• Red

• Purple

What can be found in the case banner?

• Provider's Name

• Member's Address

• Member ID

• Member's favorite water sport

Under which tab does the clinician enter the determination for that case?

• Case Summary

• Case Details

• Member History

• Clinical Review

Where can you put your next action needed info for cases?

• Clinical Review>Next Action Needed

• You just have to remember for each case

• Member History

• Intake Review

What steps are completed to cancel a case?

• Select desired line to cancel

• Change Status to cancelled

• Update status and status reason

• Save the case

• All of the above

What action does the item circled in red allow you to perform?

• Copy Case

• Split Decision

• Edit Case

• Delete Case

What type of decision is completed by following this workflow?

1) Select Clinical Review tab>Procedure Code

2)Click Split Service Icon

3) Edit Details for first split service line

4) Edit Details for second split service line

5)Update status and status reason

6) Save Case

Under the letters tab, which sub tab can you use to see letters that are being sent to member and providers?

• Letter Supression

• Special Letters Details

• Letters Generated

• I don't even know what the letters tab is?