Roadhouse 2

When bagging a To-Go order, which of the following is the correct procedure?

• Pull items from window, sign off on each ticket, place bag into window to keep warm for guests

• Staple ticket to bag, label items on boxes, check for extras, separate hot and cold items, check off items in bag, sign order

• Check off items in bag, sign off on each ticket, hold cold items in cooler

• Wait until guests come to put order together

Why is it important to recognize all First-Time Guests?

• So they are WOWed with a legendary experience and become frequent guests

• So they are waited on quickly and have legendary experience

• So they become frequent guest and participate in Pick-a-Steak

• So they participate in Pick-a-Steak and are waited on quickly

What is pre-bussing?

• Taking plates off the table after guest leaves

• Clearing plates after guests are finished with an item

• Bussing the table in 45 seconds

• Refilling peanut buckets and drinks

What should be communicated to the LAD?

• When large parties are being sat

• Large party table assignments

• Which large parties are on the list

• All of the above

Define the therm "pocket check."

• An order that is short enough that you don't have to write it down

• An order with repeated items

• An order from yesterday still on your Server pad

• An order taken that has not been placed into the POS and forgotten

How many fluid ounces are in an 18oz Rocks Margarita?

• 10

• 9

• 8

• 6

What info is important to track when the guest checks in?

• Arrival time

• Number in party

• Any special requests

• All of the above

What is the number one priority as the Board/Seating Coordinator?

• Ticket times

• To-Go sales

• Seating guests within quote time

• Updating SAs on dirty tables

How are Rattesnake Bites best described?

• 8 hand-battered and fried jalapeño bites filled with Monterey Jack cheese and freshly diced red pepper

• 10 hand-battered and fried jalapeño bites filled with Monterey Jack cheese and freshly diced red pepper

• 12 hand-battered and fried jalapeño bites filled with Monterey Jack cheese and freshly diced red pepper

Guests should provide their name, party size, and any special accommodations they will need when calling ahead

• True

• False