Healthcare Management

Below are the example of healthcare facilities except.......

• Ministry of Health

• Health Clinics

• Maternal Clinics

• District Hospitals

Below are the building block of healthcare system except...

• Leadership

• Health workforce

• Health Information System

• Patient Satisfaction

Below are the components of management except...

• Planning

• Organising

• Directing

• Teamwork

One of the examples of the process of management is :
Planning on how to use human resource capacity in a hospital to enhance quality of care towards patient.

• True

• False

The top of pyramid consists of...

• Top Manager

• Middle Manager

• First-Line Manager

This managers has in-direct contact with non-managerial staff and do not supervise other managers.

This statement defines which type of manager?

• First-Line Managers

• Middle Managers

• Top-Level Managers

Hospital managers are required to have good communication skills to resolve any miscommunication between doctors and patients. This indicates that hospital managers need to have _____ skills.

• Conceptual

• Interpersonal

• Technical

Re-order the management process:

i) Directing
ii) Planning
iii) Organising
iv) Controlling

• ii, iii, iv, i

• i, ii, iii, iv

• ii, iv, iii, i

• ii, iii, i, iv