ISO Training - Part 2

Quality Management policy and goals were communicated with you via?

• Henkel Info e-mail and team meetings

• Cornerstone

• Henkel MS Stream

Global Head of Process is

• Sona Kristinova

• Alen Hope

• Carmina Marinda

Document that outlines a commitment between GBS+ and Henkel including details of the service and the standards the provider must adhere to

• Process Document

• Service Level Agreement

• Key Performance Indicator

This outlines your essential responsibilities and requirements as Accountant

• Job Qualifications

• Job Description

• Job Requirements

Could you state your direct superior's name?

Our corporate strategy is

• Win the 20s through purposeful growth

• Pioneers at heart for the good of generation

• To build a culture based on trust

Training records is stored in

• Signavio Document Storage

• Cornerstone

• VISO

The Head of OTC GBS+ Manila is

• Carmina Marinda

• Beverly Sandig

• Alen Hope

Who is not one of the Quality and ISO Coordinator

• Krissa Alto

• John Balase

• Jeremy Salon

• Royce Aranda

Which file can you view who substitutes temporarily for another member in case of their absence

• Job Description

• Back-Up Plan

• VISO

• Cornerstone