23-24 FACE Family Connect Asynchronous Orientation Quiz

Who is allowed to make a referral to FACE Family Connect?

• Family Liaisons
• Teachers
• SSPs
• Principals and APs

FACE Family Connect is the same thing as Family Constituency Services/ the FACE hotline?

• False
• True

The FACE Family Connect program and referral form is the same thing as the Community Hubs program and referral form

• True
• False

What type of parent response do we need as consent to the FACE Family Connect program?

• They said "that's fine" at an attendance meeting/attendance phone call
• They told you their family member died
• They expressed enthusiasm for receiving support around a resource they need help accessing
• They agreed to go along with it in order to avoid court
• All of the above

Which of the below is an example of an appropriate referral?

• The principal told you to make a referral because the family had a house fire
• A single father has not been bringing kids to school and has not said why
• A family asked for additional support with their energy bill and clothing for school
• The family's mother just died but you haven't yet assessed for what they need right now
• All of the above

At what point can FACE Family Connect case managers reach out to a parent or guardian? Select all that apply:

• As soon as they see the referral come through on the referral form
• Once you have principal approval
• After the family gives active consent
• After a member of the FFC team speaks with the referral source (you!)

What are FACE Family Connect's Service Inclusions? Service Inclusions are services that are within our scope. Check all that apply

• Systems navigation and wrap around support
• Support with identified attendance barriers
• Support for parents/guardians of a child with a disability
• Assistance connecting with resources for basic needs
• Serving families with an open child welfare (DHS) case

If a family is experiencing homelessness or will be within the next day, to which program should you first be making a referral?

• FACE Family Connect
• Community Hubs
• Office of Student Equity and Opportunity (SEO)
• Homeless Education Network (HEN)

What should you do if you are unsure about whether to make a referral?

• Ask a teacher
• Just refer and see what happens
• Promise the family that we will help them
• Consult with one of our team members

A Spanish speaking family told a front office secretary that they need help with getting their child into a behavioral health program and that she is struggling to make ends meet. Your family liaison has already given this family resource lists one before. What do you do? Check all possible options.

• Meet with the family and a Spanish speaking secretary so you can ask follow up the questions about their needs and barriers
• Make a referral to FFC right away
• Call the family with DPS interpretation hotline to ask more about current needs and barriers
• Ask the family liaison to make a referral