Customer Service Terminology

What are "appliances" and what is their translation in Spanish?

• Appliances are electronic devices and their translation in Spanish is 'electrodomésticos'

• Appliances are kitchen utensils and their translation in Spanish is 'utensilios'
• Appliances are furniture and their translation in Spanish is 'muebles'
• Appliances are vehicles and their translation in Spanish is 'vehículos'

What is an "application" in customer service and what is its translation in Spanish?

• An application in customer service is a request made by a customer and its translation in Spanish is 'solicitud'
• An application in customer service is a software used by customer service representatives and its translation in Spanish is 'aplicación'
• An application in customer service is a form filled by a customer and its translation in Spanish is 'formulario'
• An application in customer service is a complaint made by a customer and its translation in Spanish is 'queja'

What is a "bill" in customer service and what is its translation in Spanish?

• A bill is a statement of money owed for goods or services provided and its translation in Spanish is 'factura'
• A bill is a type of bird and its translation in Spanish is 'pájaro'
• A bill is a type of hat and its translation in Spanish is 'sombrero'
• A bill is a type of food and its translation in Spanish is 'comida'

What does "budget filling" mean in customer service and what is its translation in Spanish?

• It means providing a budget to the customer and it translates to 'facturación presupuestada' in Spanish

• It means providing a budget to the customer and it translates to 'llenado de presupuesto' in Spanish
• It means filling out a budget form and it translates to 'llenado de presupuesto' in Spanish
• It means filling out a budget form and it translates to 'relleno de presupuesto' in Spanish

What are "bundled services" in customer service and what is their translation in Spanish?

• Bundled services are combined services offered by a company and in Spanish, it is 'servicios combinados'

• Bundled services are individual services offered by a company and in Spanish, it is 'servicios individuales'
• Bundled services are discounted services offered by a company and in Spanish, it is 'servicios con descuento'
• Bundled services are premium services offered by a company and in Spanish, it is 'servicios premium'

What is a "deadline" in customer service and what is its translation in Spanish?

• A deadline in customer service refers to the time limit within which a task or project must be completed, and its translation in Spanish is 'fecha límite'.
• A deadline in customer service refers to the end of a business day, and its translation in Spanish is 'fin del día'.
• A deadline in customer service refers to the time when a store closes, and its translation in Spanish is 'hora de cierre'.
• A deadline in customer service refers to the time when a sale ends, and its translation in Spanish is 'fin de la venta'.

What is an "expiration date" in customer service and what is its translation in Spanish?

• It's the date when a product or service is no longer valid, translated as 'fecha de vencimiento'
• It's the date when a customer's account is closed, translated as 'fecha de cierre'
• It's the date when a customer's complaint is resolved, translated as 'fecha de resolución'
• It's the date when a customer's order is delivered, translated as 'fecha de entrega'

What is a "food stamp" in customer service and what is its translation in Spanish?

• A stamp used to mark food items
• A voucher issued by the government to those on low income, exchangeable for food. Vales de despensa

• A stamp collected from food packaging as a proof of purchase
• A stamp used in restaurants to mark orders

What is a "form" in customer service and what is its translation in Spanish?

• A form is a document with spaces where you can write or select information. In Spanish, it's translated as 'formulario'.
• A form is a type of cake. In Spanish, it's translated as 'pastel'.
• A form is a type of dance. In Spanish, it's translated as 'baile'.
• A form is a type of music. In Spanish, it's translated as 'música'.

What is a "furnace" in customer service and what is its translation in Spanish?

• A heating device, translated as 'horno'
• A type of service, translated as 'servicio de horno'
• A customer complaint, translated as 'queja de cliente'
• A heating device, translated as 'calentador/caldera'