Service Desk EU Townhall December 2024

Who got the most 5 star ratings in 2024?

• Arivazhagan S

• Marieke

• Axelle

• Ramailho

Which leader played drums in a band when a teenager?

• Salvo

• Bala

• Felipe

• Alvaro

Who has never won the Reward & Recognition in 2024?

• Livia

• Bala

• Aparna

• Rajesh

How many tickets that we touch do we resolve?

• Around 80%

• Around 70%

• Around 60%

• Around 15%

Who was part of a biker community?

• Bala

• Salvo

• Felipe

• Sandra

Who had long hair earlier in life, covering half down the back?

• Sandra

• Salvo

• Sundar

• Felipe

How many calls did we handle so far in 2024?

• 65,670

• 53.670

• 245,433

• Less than 10

Who took 1st place in a 15+ speech and writing competition?

• Felipe

• Sandra

• Sundar

• Yuva

What is our NPS (5 star) rating so far in 2024?

• 84,55%

• 110%

• 87.55%

• 89,55%

Who got top grades in high school because the substitute teach left the room and copied the answers from her desk?

• Salvo

• Alvaro

• Yuva

• Sandra