Communication

shy, not clearly stating what they want or how they feel

• Passive

• Passive-Aggressive

• Aggressive

• Assertive

making demands and insulting others

• Passive

• Passive-Aggressive

• Aggressive

• Assertive

makes demands of others while insulting them in a calm way

• Passive

• Passive-Aggressive

• Aggressive

• Assertive

clearly states what they want and how they feel

• Passive

• Passive-Aggressive

• Aggressive

• Assertive

Exchange of spoken or unspoken messages between people

• Feedback

• Verbal Communication

• Communication

• Nonverbal Communication

A disagreement or argument that occurs due to misunderstandings

• Mediation

• Compromise

• Misunderstanding

• Conflict

When a difference between the sender's verbal and nonverbal messages occur, the receiver gets a...

• mixed message

• withdrawal

Freely expressing your thoughts, ideas, and feelings respectfully and allowing others to do the same is...

• aggressive communication

• assertive communication

• passive communication

If you are unwilling to say what you feel, think, or desire and want to avoid all conflict

• aggressive communication

• assertive communication

• passive communication

Words, gestures, actions, and facial expressions all convey messages to others.

• True

• False