Professional Communications Test Review

What is the definition of communication?

• The  process of sending and receiving messages.

• Any obstacle that gets in the way of effective communication.

What are the four steps of the communication process?

• Sender

• Message

• Receiver

• Feedback

• None of these

What are the definitions of each step in the communication process?

• Step 1: Sender (This is the person sending the message).

• Step 2: Message (Email, text message, words, symbols, etc. Words that convey an idea).

• Step 3: Receiver (The person receiving the message).

• Step 4: Feedback (Words, body language and symbols that respond to the sender’s message).

• None of these

What is the definition of a communication barrier?

• Any obstacle that gets in the way of effective communication.

• The  process of sending and receiving messages.

What are all 5 of the communication barriers?

• Attitudinal

• Social

• Educational

• Cultural

• Environmental

What are the definitions of each communication barrier?

• Cultural - Different family backgrounds or cultures.

• Social - Not in your friend group economic status.

• Educational - A lack of knowledge or someone feeling superior on knowledge to someone else.

• Attitudinal -  Likes, dislikes, attitudes towards certain things.

• Environmental -  Noise level, growing up in a different environment than those you are communicating with.

List examples of each communication barrier?

• Attitudinal: For example, one friend likes the outdoors, but the other friend likes to stay indoors.

• Social: For example, the fear of joining a club.

• Educational: For example, a student that doesn’t have the money for education, but another student has the money for education.

• Cultural: For example, a student doesn’t speak the same language as a teacher.

• Environmental: For example, construction is going on outside while the teacher is teaching. So, the student misses the whole lecture.

What is the difference between intrapersonal and interpersonal communication?

• Intra - The ability to conduct an inner dialogue with yourself     

     and to assess your thoughts, feelings, and reactions.

• Inter - To be able to talk effectively to others, one-on-one   

  communication.

List examples of intrapersonal and interpersonal communication?

• Intrapersonal: For example, ideas, dreams, theory, create, plan, imagination, vision, future, and etc.

• Interpersonal: For example, teamwork, leadership, public speaking, body language, empathy, active listening, and etc

What is Rhetoric?

• The art of effective or persuasive speaking or writing, especially the use of figures of speech and other compositional techniques.

• Reasoning based on principles of validity; “that’s valid.” Something is valid if it is proven.

• Reasoning based on someone’s emotions and feelings.

• Reasoning based on someone’s sense of right and wrong.