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Professional Communications Test Review

Authored by Teagan Graves

Life Skills

9th Grade

Used 10+ times

Professional Communications Test Review
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14 questions

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1.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

Media Image

What is the definition of communication?

The  process of sending and receiving messages.

Any obstacle that gets in the way of effective communication.

2.

MULTIPLE SELECT QUESTION

3 mins • 1 pt

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What are the four steps of the communication process?

Sender

Message

Receiver

Feedback

None of these

3.

MULTIPLE SELECT QUESTION

3 mins • 1 pt

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What are the definitions of each step in the communication process?

Step 1: Sender (This is the person sending the message).

Step 2: Message (Email, text message, words, symbols, etc. Words that convey an idea).

Step 3: Receiver (The person receiving the message).

Step 4: Feedback (Words, body language and symbols that respond to the sender’s message).

None of these

4.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

Media Image

What is the definition of a communication barrier?

Any obstacle that gets in the way of effective communication.

The  process of sending and receiving messages.

5.

MULTIPLE SELECT QUESTION

3 mins • 1 pt

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What are all 5 of the communication barriers?

Attitudinal

Social

Educational

Cultural

Environmental

6.

MULTIPLE SELECT QUESTION

3 mins • 1 pt

What are the definitions of each communication barrier?

Cultural - Different family backgrounds or cultures.

Social - Not in your friend group economic status.

Educational - A lack of knowledge or someone feeling superior on knowledge to someone else.

Attitudinal -  Likes, dislikes, attitudes towards certain things.

Environmental -  Noise level, growing up in a different environment than those you are communicating with.

7.

MULTIPLE SELECT QUESTION

3 mins • 1 pt

List examples of each communication barrier?

Attitudinal: For example, one friend likes the outdoors, but the other friend likes to stay indoors.

Social: For example, the fear of joining a club.

Educational: For example, a student that doesn’t have the money for education, but another student has the money for education.

Cultural: For example, a student doesn’t speak the same language as a teacher.

Environmental: For example, construction is going on outside while the teacher is teaching. So, the student misses the whole lecture.

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