Assignment - Quiz 3

From "A Day in the Life of a Hotel Manager": What does 'Hotels are big businesses with high turnover' mean in paragraph 1?

• the percentage of employees entering a hotel within a period of time is low

• the percentage of employees leaving a hotel within a period of time is high

• the percentage of profit got by a hotel within a period of time is high

From "A Day in the Life of a Hotel Manager": What does 'you really need to be on the ball' mean in paragraph 1?

• You need to be quick to understand and react to things

• You need to be able to play football.

• You need to be good at all times

From "A Day in the Life of a Hotel Manager": One advice that Bryan gives us in paragraph 4 is to

• to get as much money as possible
• to get as much experience as possible
• to get promotion as soon as possible

From "A Day in the Life of a Hotel Manager": Bryan mentioned that you have to push yourself outside your comfort zone. Why is it?

• Because we need a lot of money as we work in the hotel
• Because we can learn more things as we move up the ladder
• Because we should not be too comfortable while working as a hotelier

From "A Day in the Life of a Hotel Manager": What was Bryan's position when he was approached about the GM position at The Dean?

• He worked as a GM at Castlemartyr in Cork
• He worked covering maternity leave in Thistle Hotels in the UK
• He worked as a GM in Delphi Adventure Resort in Connemara

From "A Day in the Life of a Hotel Manager": Bryan had his own office during the opening of The Dean.

• True
• False

From "A Day in the Life of a Hotel Manager": The service style at The Dean is informal.

• True
• False

From "A Day in the Life of a Hotel Manager": One characteristic of the uniform worn by staff at The Dean is . . .

• The uniforms cannot be customized by the staff because of the strict rules
• The uniforms should be customized by the staff to reflect their personalities
• The staff are encouraged to customize the uniforms to reflect their personalities

From "A Day in the Life of a Hotel Manager": What are key characteristics of people pursuing a career in hospitality based on the reading?

• You should have good communication skills but not a good multitasker
• You should like being alone but a good multitasker
• You need to have strong financial skills and be interested in trends.
• You need to be a trendy person

From "A Day in the Life of a Hotel Manager": How long is the industrial placement (internship) at Shannon College according to the passage about Bryan Davern?

• 12 months
• 9 months
• 21 months