Types of Telephone Calls and Services

Types of Telephone Calls and Services

9th Grade

10 Qs

quiz-placeholder

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Types of Telephone Calls and Services

Types of Telephone Calls and Services

Assessment

Quiz

Business

9th Grade

Practice Problem

Medium

Created by

ALANA DAVID

Used 5+ times

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 5 pts

Sally contacted a classmate for some information on a homework assignment. what type of telephone call would Sally make?

Toll-free call

long-distance call

local call

conference call

2.

MULTIPLE CHOICE QUESTION

1 min • 5 pts

The process by which the caller inputs the number of the called party using his or her telephone, without the help of an operator is called?

Local call

Toll-free Calling

Collect calls

Direct dialling

3.

MULTIPLE CHOICE QUESTION

1 min • 5 pts

When the caller dials the desired number without the assistance of an operator is called?

Direct dialing

Local calls

Station-to-station calls

person-to-person calls

4.

MULTIPLE CHOICE QUESTION

1 min • 5 pts

Mark got robbed in Italy and lost all his money and cellular phone. He needs to make an emergency call to Antigua to his family to request some money for him. What would be the appropriate call for him to make?

Conference call

Collect Call

Station-to-Station call

Long-distance call

5.

MULTIPLE CHOICE QUESTION

1 min • 5 pts

If a person whishes' to speak only to a specific person, then the operator will assist with the request. The call is chargeable only if the requested caller accepts the call.

Person-to-person

Station-to -station

Collect call

Conference Calls

6.

MULTIPLE CHOICE QUESTION

1 min • 5 pts

Althea, found out she was pregnant and wants to share the news with family members. She would like to tell each household at the same time via telephone. What is the appropriate call Althea should make?

Long distance

Conference call

Collect Call

Local call

7.

MULTIPLE CHOICE QUESTION

1 min • 5 pts

This call is usually offered to encourage customers to call the organization to place orders via telephone.

Collect call

Toll-free call

Station-to-station

Direct dialling

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