Quiz Quest 2309a

What is NOT a valid justification of missing a class in the course Leading People at J&J?

• An injury

• An important meeting

• An earthquake

• The death of a close one

Select all possible answers: for which cases are you required to collect a screenshot prior to routing the case to GLAHD?

• Removal tool is not showing for a Summit course

• Having the Leaders Developing Leaders course twice in Summit

• After unsuccessfully troubleshooting an error in a Compliance Wire course

• You should always collect a screenshot in cases sent to GLADH

To which queue can we route a case without notes in the feed/comments?

• Local WDM

• Regional Leaves

• Global CC

• Cases should always have comments

What categories should be used for cases of change of the cost center for an employee?

• 
• 
• 
• 

Select all possible answers: what is the routing tier if the compensation statement is not available for printing?

• Global CC

  guides the requester to printing the compensation statements

• Global CC directs the requester to

  IRIS/DAISY

  for further assistance

• Global CC can route the case to

  Global WDM

  after doing an initial troubleshooting

• Global CC can route the case to

  Global Vitals

  after doing an initial troubleshooting

Complete the following sentence: "After a Job Requisition has already been approved, ..."

• "... it will flow to Taleo for the Recruitment and Onboarding team to process it."

• "... a request is sent to Local WDM for the local recruiter to short-list candidates."

• "... it can no longer be corrected."

• "a Talent Aquisition Partner will initiate the recruitment process."

Select all possible answers: "For extraordinary adjustments to the base salary, ..."

• "... the manager must open a request in AskGS."

• "... Total Rewards' approval must be obtained."

• "... the employee must request the BUHR's approval."

• "... the manager must send the request through Workday"

Which is not a mandatory entry when documenting requests of reports from the Global HR Reporting team?

• Data range

• Business Leader

• Target Population

• Business Justification

When a manager is not being able to give Inspire awards to an employee, and CC cannot help beyond initial troubleshooting, which is the correct handling tier?

• IRIS

• Global WDM

• HR Reporting

• WorkHuman

In an ESP-live country, what do we do when the BUHR opens a case, informing that an employee has just resigned?

• We route the case to Exit Management for processing after receiving WWID and end date of the leaver.

• We immediately send the case to Exit Management since this the requester is the BUHR.

• We send an email to the manager to confirm that a letter of resignation was produced.

• We inform that resignation is initiated in Workday by the employee or their manager, and provide instructions.