In the year of 2021, during Christmas season we will acknowledge...

• Disable Girls and Mothers

• Homeless

• Unpaid carers and volunteers

• Activist on Human Right

In Malaysia, we will collaborate with few Organisations in order to help unpaid carers and volunteers. What are the organisations we will collaborate?

• AGAPE VISION

• PLAN INTERNATIONAL

• YELLOW HOUSE

• PITSTOP COMMUNITY CAFE

What makes great STORYTELLING...

• Body language and usage of descriptive language

• Tell it your way with confidence

• Offer your favourite products

• Ask customers' personal matter

Be Visual, Talk Texture, Give it Feeling and Get Fragrance are the way for you to do demonstration.

• YES

• NO

What are our seasonal line up for Christmas 2021...

• Rich Plums

• Joy & Jasmine

• Kindness & Pears

• Love & Plums

Community Fair Trade story is important for you to share with customer during this Christmas.. What are CFT you can get from seasonal body yogurt?

• CFT Shea Butter & CFT Sesame Seed Oil

• CFT Babassu Oil & CFT Soya Oil

• CFT Shea Butter & CFT Aloe Vera

• CFT Almond Milk & CFT Shea Butter

Customer: Gift that I want is out of stocks... How sad I am.. 

What is your action?

Who? Who? and You? is strategy to increase customer basket during purchase.. What are example of questions that you can ask to customers?

• Who are you shopping for?

• Who else in your list?

• What is your budget?

• What about yourself?

What are tip to sell in 3's?

• Offer 3 products towards one need

• Offer 3 new products that your customer is unlikely to have seen - great for gifts and for treating themselves

• Offer products to 3 different person

• Highlight items that boost the effectiveness of products in their basket

What is theme for Christmas 2021 Campaign?

• Share The Love

• Give With Joy

• Share it Together

• Joy and Love