Dormant Account Deployment

Dormant Account Deployment

1st Grade

13 Qs

quiz-placeholder

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Dormant Account Deployment

Dormant Account Deployment

Assessment

Quiz

Professional Development

1st Grade

Practice Problem

Easy

Created by

CS Xendit

Used 4+ times

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13 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was the trigger for implementing the Dormant Account policy?

Customer requests
BI Audit for a license application
Internal policy change

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a Dormant Account?

An account with unlimited transaction access
An account with no access at all
An account that cannot transact but has account access
An account with restricted login access

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In which country will the MVP of the Dormant Account policy be rolled out?

Indonesia
Philippines
Malaysia
Vietnam
Thailand

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is counted as a transaction for dormancy criteria?

Any account login
Successful Transaction via API
Account registration

Account onboarding

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should merchants do to regain full account access when their account becomes dormant?

Contact customer support
Nothing, it automatically reactivates
Upgrade to a premium account

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In which mode can a dormant merchant access all features except money in and money out?

Sleep Mode
Offline Mode

Live Mode

Test Mode

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How can merchants resubmit the required documents during the dormant period?

By visiting xendit's office
Through an automated online form
Manually through Customer Support by email
By uploading documents to the website

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