
ROS Revision Quiz
Business
10th Grade
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15 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which positive non-verbal cue involves standing upright and inclining the body forward?
Gestures
Posture
Hands
Position
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When a salesperson holds his body in a close posture, he is showing himself as being
friendly
hostile
warm
willing
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Suzie has recently lost her job and try to cut her expenses. Which personal factor is influencing her behaviour?
Age
Economic Situation
Personality
Occupation
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
"The multi-grain biscuits is a healthier choice, don't you think so?" This is an example of a
closed question
open question
probing question
leading question
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Immediate eye contact projects all of these EXCEPT
attentiveness
confidence
sincerity
honesty
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
All of the following are purposes of questioning EXCEPT
check for understanding
extend details
beginning the flow of information
continuing and redirecting the flow of information
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which one of the following is NOT a factor to consider in creating a good first impression?
Eye contact
Appearance
Shaking hands
Product knowledge
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