CAKNA QUIZ 3

Once the quotation has been generated from the subsystem, it will be created in CAKNA. What should the users (KAM/CS) do with the quotation?

• Approve the quotation

• Make payment on the quotation

• Release the quotation to the customer

How do customers know about other products and services offered in eSCIS/TMS via CAKNA?

• Through ECHS

• Through PRISM

Who will divert the enquiry from ECHS to CAKNA?

• Account manager

• System admin

• Customer service

Which one of the following is the support email for issues regarding CAKNA.

• [e-mail]

• [e-mail]

• [e-mail]

Where does the history of engagement between KAM and customers can be traced in CAKNA?

• Chatter

• Details

• Activity