DHTM - FBM Food Service

As a receptionist, what shall you do if you guests arrive to your restaurant without reservation, you should shoo them away immediately.

• True

• False

As a server, you should always serve the ladies first.

• True

• False

As a server, you should always remember to keep your workflow clockwise.

• True

• False

As a professional server, you should not suggest or upsell anything on the menu to your guests.

• True

• False

As a professional server, you should not suggest or upsell anything on the menu to your guests.

• True

• False

As a professional server, you should not leave the guest in the middle while you are in a process of escorting them to the table.

• True

• False

As a professional server, you should handle the cutlery and crockery with bare hands.

• True

• False

As a professional server, you should not fill the glasses up to the brim, as it cause inconvenience to the guests.

• True

• False

As a professional server, you should maintain the same interest in the guest till he/she leave the restaurant.

• True

• False

As a professional server, you should escort the guest till the door with a pleasant smile only if they pay you tips.

• True

• False