The Receptionist Office

The business card is also known as ______ card

• composition

• complementary

• complaint

• commonwealth

Which of the following is a main duty of a receptionist?

• enthusiastic and having the ability to multitask

• dealing with outgoing mails

• answering of telephone calls

• what to do in an emergency

The person who works in the reception area

• visitor

• manager

• receptionist

• supervisor

Which of these cannot be found on the wall of a reception?

• reception signage

• office directory

• staff register

• mission statement

A special place arranged in a reception for visitors to sit is called

• waiting area

• guest room

• rest room

• lobby

Which of the following is a receptionist quality?

• politeness and having good interpersonal communication skill

• maintaining a reception register

• word processing

• dealing with different types of visitors

Which of these is part of the secretariat duty of a receptionist?

• making calls

• taking minutes of office meetings

• preparing coffee for visitors

• keeping the office environment clean

(a)   is a statement bearing the goals and objectives of the business

A document where details of telephone messages received are recorded by the receptionist is called (a)  

_______ is the quality of a good receptionist which suggests that company's information must be kept secret

• politeness

• calmness

• secrecy

• confidentiality