Office Administration - Let's get started!

Which dates are correct?

• 24th September 2024

• 24 september 2024

• 24/09/24

• 24nd September 2024

Answer explanation

In the USA, dates are different. We use the day, the month and the year. They use the month first, then the day and finally the year. 09/24/2024

Where would you write your name and company details?

• On your mobile phone

• On an email

• On a business card

• On a postcard

How would you answer the phone?

• Good morning!

• Microsoft Fulfillment Centre, Julia speaking. How can I help you?

• Hi! Julia speaking. How can I help you?

• Microsoft Fulfillment Centre. I am Julia, what do you want?

Answer explanation

There are more possible answers, but at least, you need to mention the name of the company, your own name and you must offer help.

What is this?

• Shredder

• photocopier

• fax machine

• stapler

What is this called?

• delivery date

• invoice

• toner cartridge

• hole punch

What is NOT a position?

• Head of IT

• Managing Director

• courier

• Chief Accountant

What is NOT a good way to start a business email?

• Dear Ms,

• Hi!

• To whom may concern,

• Dear colleagues,

What does the IT department do?

• They look after the company's computers

• They sell computers

• They fix mobile phones

• They hire new employees

When you have a problem with your working conditions, you speak to the...

• Head of IT

• Sales Team

• HR Department (Human Resources)

• The recepcionist

You are studying here to become...

• a Marketing Director

• a manager's personal assistant

• an office manager

• an administrative assistant