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Module: Introduction to Company Policy and Best Practices

Authored by Travis Masterson

Life Skills

University

Used 2+ times

Module: Introduction to Company Policy and Best Practices
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8 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Where should you post last minute time off requests?

Customer Support Campfire

Your Coaching Folder

The Help Desk

Email Travis

2.

FILL IN THE BLANK QUESTION

1 min • 1 pt

What is the name of the group you should tag in every help desk request? (No Spaces)

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If you encounter an issue you do not have and can not find the answer to, where should you request help?

Customer Support Campfire

Your Coaching Folder

The Help Desk

Email Travis

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When do we use private pings?

When you can't log in to a system you need to use

When you need someone's attention fast

When you don't have information you need

  • Private conversations with your manager (or another employee)

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

By clicking the blue hyperlink at the top of the to-do list you can find...

The expected format of the request

Another to-do list for similar items

Previously closed to-dos

Hulk Hogan's personal cell phone number

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The key command for opening the screenshot toolbar is

Option + Command + 5

Control + Command + 5

Shift + Command + 5

Control + Alt + Delete

7.

FILL IN THE BLANK QUESTION

1 min • 1 pt

When your Pod is pulled for secondary activities, you should switch your talk status to

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