Concept of quality

Quality is a ....... concept that has been interpreted and understood in different ways in different contexts, different times.

• multidimensional

• multifarious

• multiform

• multilateral

Who is marketing manager?

• A professional who specialises in designing new products, systems, and structures.

• Someone who manages the marketing of a business or product.

• A professional who specialises in developing and optimising industrial processes to improve efficiency, productivity, and quality.

• The final consumer or customer of a product or service.

“Quality is the conformance to the requirements and the intended use and the ........... of the consumer”.

• hatefulness

• interest

• satisfaction

• enjoyment

Which of the following is not the product quality must be demonstrated from the perspective of the customer?

• Price

• Design

• Timelines

• The perfection of the product

The quality evaluation is the process of objectively and systematically determining the ......... of a product, service, or process.

• value

• cost

• price

• money

Which of the following is one of the importances of quality evaluation?

• Time wasting

• Customer dissatisfaction

• Increased risks

• Improved efficiency

How many types of quality evaluation are there?

• 3

• 4

• 5

• 6

What is process evaluation?

• An examination of the methodologies, systems, and procedures used in the execution of a project.

• A tool for appraising the efficiency and overall success of a product, service, or process once it has reached its final stage of development and implementation.

• A continuous process that constantly assesses and provides feedback during the development or early stages of a product, service, or process.

• A type of quality evaluation used to measure the immediate effect of the program and is aligned with the program objectives.

How many criterias for evaluating a product?

• 5

• 6

• 7

• 8

Features are considered as ........ of a product.

• "Trial and error"

• "Bells and whistles"

• 9. "A well-oiled machine"

• "Bright as a button"