Organizational Behavior 1

making decisions, allocate resources, and direct the activities.

• Manager

• Organizing

• Supervisor

ability to apply specialized knowledge or expertise

• Technical Skill

• Conceptual Skill

• Human Skill

ability to understand, communicate, support other people, etc.

• Technical Skill

• Conceptual Skill

• Human Skill

mental ability to analyze & diagnose complex situations.

• Technical Skill

• Conceptual Skill

• Human Skill

Differences in easily perceived characteristics, such as gender, race, ethnicity, age, or disability, that do not necessarily reflect the ways people think or feel but that may activate certain stereotypes.

• Surface Level Diversity

• Deep Level Diversity

• Diversity Characteristic

Differences in values, personality, and work preferences that become progressively more important for determining similarity as people get to know one another better.

• Surface Level Diversity

• Deep Level Diversity

• Diversity Characteristic

Noting of a difference between things; often we refer to unfair discrimination, which means making judgments about individuals based on stereotypes regarding their demographic group.

• Discrimination

• Stereotyping

• Diversity

Judging someone on the basis of our perception of the group to which that person belongs.

• Discrimination

• Stereotyping

• Diversity

component involves a person's beliefs, thoughts, and knowledge about a particular object, issue, or topic. It represents what an individual knows and thinks about the subject.

• Cognitive

• Affective

• Behavioral

component deals with the emotional or feeling aspect of an attitude. It reflects the individual's emotional response or gut reaction toward the object of their attitude.

• Cognitive

• Affective

• Behavioral