Purposive Communication

What is ethical communication?

• communication that is accurate

• communication that is truthful

• all of these are correct

• exchange of communication

Which is NOT a typical situation for communication in business?

• peer to peer

• employee to customer

• self

• manager to employees

Which of the following is a good rule for ethical communication?

• apathetic

• empathy

• sympathy

• all of the above

If you want to provide your boss with a new marketing plan, which is the best communication channel?

• teleconference

• a written proposal

• face to face modality

• voice mail

The practice of taking someone else's work or ideas and passing them off as one's own.

• antagonism

• plagiarism

• astigmatism

• all of the above

Mark is a reporter but hasn't had a good story in weeks. He sees a robbery happening and begins to write his story. He knows that the community has been on the look out for a couple of criminals that have been committing a string of crimes, so he reports that these same people have just committed the crime he saw. What admirable attitude does Mark exemplify?

• concern for the greater good

• non-violence

• honest

• peace advocate

Effective communication skills impact on which of the following careers?

• accountants

• custom's officer

• domestic helpers

• all of the above

This term means any signal that triggers the response of a receiver.

• channel

• encoding

• message

• feedback

The process of attaching meaning to words or symbols is known as

• decoding

• message

• encoding

• feedback

Based on the idea that communication is a transactional process where people are both senders and receivers, feedback is very important. Of the following choices, which is an example of legitimate feedback?

• Communication is avoidable.

• All communication has a relational component.

• Communication is inherently ethical

• all of the above