Barista Skills

Barista Skills

9th Grade

10 Qs

quiz-placeholder

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Quiz #3

Quiz #3

9th Grade

10 Qs

Barista Skills

Barista Skills

Assessment

Quiz

Other

9th Grade

Hard

Used 4+ times

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10 questions

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1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Media Image

What is the main difference between a latte and a cappuccino?

The main difference is the type of milk used.

The main difference is the size of the cup.

The main difference is the ratio of milk/foam to espresso.

The main difference is the temperature of the drink.

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Media Image

Which coffee drink is made by pouring a shot of espresso over hot water?

Cappuccino

Americano

Latte

Mocha

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What is the purpose of side work in a coffee shop?

To provide customer service and take orders.

To create a welcoming atmosphere for customers.

To manage the cash register and handle transactions.

To ensure cleanliness, organization, and stock maintenance.

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

How should a barista handle a customer complaint?

Blame the customer for the issue and refuse to offer any solution or compensation.

Argue with the customer and defend the barista's actions.

Ignore the complaint and hope the customer forgets about it.

Actively listen, empathize, apologize, offer a solution or compensation

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What is the recommended frequency for cleaning the espresso machine?

yearly

daily

weekly

monthly

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Media Image

Which coffee drink is made by combining espresso, steamed milk, and foam?

americano

cappuccino

espresso

macchiato

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What are some common side tasks for a barista?

Make a schedule for employees, paying bills.

Repairing coffee machines and baking pastries.

Cleaning and maintaining coffee machines, restocking supplies, taking customer orders, preparing and serving food items, handling cash transactions, and maintaining cleanliness of the cafe.

Designing the cafe layout, organizing events, managing social media accounts

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